Update: March 26:
JSC's Center Leadership continues to work closely with NASA
Headquarters and members of the JSC and White Sands Test Facility (WSTF)
communities. The safety and well-being of our employees, families and community
is of utmost importance. As the situation continues to evolve, we want to
provide up-to-date information as it becomes available. (Please bear in mind
that the answers are not always straightforward.) Below are the latest resources
and guidance from the center:
and WSTF are open and at Stage 3 of the Agency's framework
response, with only mission-essential personnel whose
duties cannot be done remotely going in to work at JSC, WSTF or our
employees and contractors may use their Personal Identity Verification
(PIV) badges as proof of NASA and NASA contractor employment, if travel is
questioned by local authorities. Click here
for United State Attorney General memo.
employees preforming essential tasks who live in Harris, Galveston or
surrounding counties are part of the Harris
Country essential business exemption, which includes NASA.
WSTF employees preforming essential tasks are considered part of the stay at
home order in New Mexico, which includes laboratories and
defense and national-security-related operations supporting the U.S. government
or a contractor to the United States.
is center guidance on COVID-19 reporting, self-quarantining, isolation,
social distancing, travel and return to work in accordance with CDC
guidelines. You can find it here.
can find the town hall with Director Mark Geyer, Deputy Director Vanessa
Wyche and JSC Medical Officer Dr. Terry Taddeo here.
is here to help if you're having difficulty coping during this time. You
can also call them at 281-483-6130.
As always, visit NASA People
and JSCSOS and the Roundup
for the latest information.
Update: March 24
Director Mark Geyer and the leadership team addressed questions
submitted by JSC employees about JSC's response to the COVID-19 pandemic. Watch
the recorded Town Hall here.
Update: March 22
In light of the COVID-19 Pandemic, Center Director Mark Geyer,
Deputy Director Vanessa Wyche and JSC Medical Officer Dr. Terry Taddeo will
record a JSC All Hands Town Hall to discuss the status of the center, steps
that have been taken under Stage 3 and the importance of working safely from
home or onsite. The recorded Town Hall will be posted to Roundup on Tuesday,
March 24, in the afternoon.
Employees are invited to submit questions for consideration HERE prior to 2 p.m. on
Monday, March 23. Questions will be reviewed and considered for responses
either during the recorded program or to be answered and posted to
Unfortunately, due to the worldwide demand of the teleconference
phone lines, employees will be unable to join live. Check Roundup on Tuesday
afternoon to view the recorded program.
Our thoughts are with the entire JSC team during this challenging time.
We wish you both health and safety.
Update: March 17
JSC Center Leadership is continuing to work closely with NASA
Headquarters and members of the JSC and White Sands Test Facility (WSTF) communities. There are still no
confirmed cases at JSC as of March 17; but, given the most recent information
about the virus nationwide and in accordance with President's
Coronavirus Guidelines for America: 15 Days to Slow the Spread,
JSC and WSTF will be stepping up to Stage 3 of the agency's response
framework as of March 18.
facilities are under mandatory telework
effective March 18 until further notice.
and non-mission-essential personnel must telework unless their position
requires them to be on-site.
civil servants and contractors required to be on-site will be informed by
their supervisor and contract program mangers respectively.
is restricted to mission-essential only. Civil servant travel requires
Center Director approval. Contractor travel is at the direction of their
personnel are encouraged to stay in close communication with your
supervisor during this period.
Note That On-site:
JSC Child Care Center is closed in Stage 3.
3 and 11 cafeterias are closed.
is open for emergency medical services only.
frequency of cleaning in mission-essential buildings to include cleaning
of interior entrances, handrails, door handles, elevators, conference
rooms, water fountains, break rooms and bathrooms.
are reminded to practice social distancing, wash your hands often with
soap and water, use hand sanitizer containing at least 60% alcohol and
avoid touching your face.
Information Resources Directorate (IRD) resources while teleworking:
IRD help desk is available. You can call 281-483-4800 to get help with
can also go to the Information Resources Directorate telecommuting
web page, which has helpful resources.
are options for folks who have desktop
computers to take those computers home with you after this
has been approved by your supervisor using a new process.
your government computer is damaged while on telework, report it
immediately to IRD just as you would if you were working on-site.
list of collaboration tools and information on VPN are available online.
Safety while teleworking:
safely is important wherever you work!
on telework are covered by Workers Compensation, just like while working
means if you are injured or develop an illness like carpal tunnel
syndrome, you need to report it to your supervisor, who needs to treat the
report as a mishap.
must work as safely at home as you do at work, including setting up your
home workstation ergonomically just like their workstation should be.
is good information in Chapter 5 of the Safety and Health Handbook
If you're having difficulty during this time, please speak with
your supervisor or connect with our Employee
The status of the center will be updated regularly and
communicated to all employees
As always, visit NASA People
and JSCSOS and the Roundup
for the latest information.
Update: March 16
As the center continues to operate under Stage 2 of the NASA Response
Framework, here are some reminders and helpful tips to ensure the
safety of the team and the effective continuation of the mission.
During Stage 2 of the NASA Response
Framework, the center is encouraging telework and trying to
limit on-site access. The only people permitted to be on-site during this phase
are employees and mission-essential visitors. This means that personal visitors and children
cannot be on-site during this time.
The center understands that local school districts are closed
and asks that you please work with your supervisor on the availability of remote
work options in order to navigate child care during this time.
Due to an extremely high demand of NASA's teleconferencing
system, some users are receiving a busy signal when dialing the toll-free
number (1-844-467-6272). If you are experiencing this issue, we recommend that
you utilize one of the following options to minimize the impact to your work.
the toll number to join your meeting: 720-259-6462 (and enter your
the calling capability in Microsoft Teams.
the "call me" function in Webex Meeting Center if your meeting
will be held within Webex.
your meeting is with one other participant, call them directly.
Gilruth Center closed effective Saturday, March 14, at 8 p.m. This
includes the fitness center, league play, reservations and all other
activities at the Gilruth.
3 café will provide reduced food-service options (operational status will
be re-evaluated if center moves to Stage 3).
11 food vendors and food trucks are suspended.
3 and 11 gift shops are closed.
Update: March 14
The protection and care of the Johnson team is our top
priority and critical to the success of our mission.
While we do not
have any confirmed cases of coronavirus (COVID-19) at Johnson as of today,
March 14, out of an abundance of caution, the center is transitioning to Stage
2 of our response framework.
strongly encouraged for employees who can work remotely. If you already have
everything you need to work remotely, you can begin telework on Monday, March
16. If not, you can come to the center on Monday for a brief period to get your
laptop computer, power cord, and any other equipment you need to work effectively
from an alternate location, as well as essential personal items you may need.
More information on leave and telework is available on the NASA People website. A list of collaboration tools
and information on VPN are available online.
You are encouraged to limit travel that is not mission-essential, as defined in the
frequent contact with your supervisor throughout this period. We will continue
to assess the situation and update the status of the center, and its
facilities, as needed.
and safe, and please continue to consult NASA People for the most current guidance on NASA’s
response to the coronavirus.
Please check your email for a message from the Center
Update: March 13
JSC's Center Leadership is working closely with NASA
Headquarters and members of the JSC and White Sands Test Facility (WSTF) communities
to monitor the progression of COVID-19 in the Houston and Las Cruces areas to
reduce its impact to our local workforce and facilities. To keep you informed
during this ever-evolving situation, JSC's latest status is below for your
awareness and governance.
Employees or visitors who have traveled to (or
had a layover in) the European Union, Japan, South Korea, Iran and China within
the last two weeks will be denied access to NASA facilities until they have
completed 14 days (from the date of return to the U.S.) self-quarantine and
have remained symptom-free. Please notify your supervisor.
If a JSC employee, or someone who lives with a
JSC employee, has come in close proximity with someone returning from the
European Union, Japan, South Korea, Iran, or China (for personal or business
travel), please follow CDC guidelines, notify your supervisor and complete a
14-day self-quarantine period to monitor for symptoms. This observation period
may include telework and/or administrative leave.
This situation is dynamic, and a potential
exists that travelers may find themselves in self-quarantine away from home.
Traveling with additional medication is recommended, and changes to travel or
the status of the site they are visiting is possible.
We recognize that telework for eligible
employees may ease the burden of school closures.
Telework is subject to supervisory approval, and
employees should coordinate with their supervisors since mission-essential
functions must continue to be performed.
Supervisors are encouraged to be flexible to the
extent possible by allowing employees to telework and/or take leave if needed
due to school closures and family care.
There is a mandatory Telework Simulation planned
for Tuesday, March 17. All non-mission-critical personnel are expected to
participate. Please contact your
supervisor if you have questions.
Building 21 has been added to the list of
buildings where access is limited to those who have official business in the
facility. The complete list is: Buildings 5, 9, 21, 30, the NBL and Ellington
We are implementing a mandatory restriction of
no children in any building on-site, including the café. This is to protect
families as well as employees.
No tours of Buildings 5, 21, 30 or Ellington
No floor access to Building 9 and the deck of
the NBL will be allowed until further notice. Tours may continue on the
No Escort-Required Visitor Badge (ERVB) or
employee-led "official visitor with wristband" tours in offices, the cafés
or any of the restricted buildings listed above.
ERVB tours, wristband tours, Center Director guests
and Space Center Houston guests are only allowed to visit the catwalks of
Building 9 and the NBL, and the Building 16 SAIL.
Thanks for continuing to keep everyone safe by practicing
social distancing and washing your hands frequently.
Stay tuned to jscsos.com
for updates, including the latest information, and area updates.
Update: March 11
The Center Leadership Working Group continues to meet twice
a week to discuss the dynamic and evolving COVID-19 situation. Based on the
status of our community and surrounding areas, our center is proceeding with
normal operations, and we are functioning in telework-ready mode. Each day
employees must take home computers, chargers and any additional materials
necessary for teleworking. As the COVID-19 situation continues to evolve,
liberal or mandatory telework may become necessary. Employees should speak with
their supervisors or contractor management regarding telework eligibility and
resources, such as Information Technology (IT) equipment.
We know you have health questions and concerns, and many of
you have reached out to the JSC Clinic. To avoid impacting the JSC Clinic's
daily support role, a dedicated email address has been set up for you to submit
your COVID -19 related questions: firstname.lastname@example.org. Medical
professionals will monitor this inbox to help answer your questions, but please
do not use this email, or go to the clinic or Employee Assistance Program (EAP)
offices, if you think you have been exposed to COVID-19. Call your primary care
physician or an emergency room.
We realize we're in the midst of spring break; however, we
ask that you refrain from bringing your children to work. This step is a
precaution to lessen the risk of exposure for everyone on-site and ensure we
remain prepared to support the mission. Please work with your individual
management to implement alternate solutions to bringing children on-site.
As a reminder, to protect our employees and our mission of
Access to Buildings 5, 9, 30, the Neutral Buoyancy
Laboratory (NBL) and Ellington Field are limited to those who have official
business in these facilities.
No tours of Buildings 5, 30 or Ellington Field.
No floor access to Building 9 and the deck of
the NBL will be allowed until further notice.
No Escort-Required Visitor Badge (ERVB) or
employee led "official visitor with wristband" tours in offices or
ERVB tours, wristband tours, Center Director
guests and Space Center Houston guests are only allowed to visit the catwalks
of Building 9 and the NBL, as well as the Building 16 SAIL.
Rocket Park and Gilruth are available to the
public. Employees should take the same precautions in these areas as they would
at other public areas.
Update: March 10
Town Hall on
Agency Response to Coronavirus
Please join NASA leaders at 11 a.m. CDT today, March 10, for an
important update on the measures NASA is taking to protect its workforce and
maintain normal operations while we navigate this situation.
During the town hall, agency leaders will provide a status
update and discuss health and safety in the workplace, leave and telework
policies, travel guidance, and telework technologies available to employees.
View the Town Hall on JSC Cable
TV channel 4-2. JSC team members with wired computer network connections can
watch using the JSC EZTV IP
Network TV System on channel 4522 (HD). Please note: EZTV
using Internet Explorer on a Windows PC or Safari on a Mac. Mobile
devices, Wi-Fi, VPN or connections from other centers are currently not
supported by EZTV. Questions? Visit the FAQ site.
It will also be streamed online here. Password:
Or, join via teleconference. Call
888-324-9238 and use passcode: 2162251
How to submit a question:
Hall on the list of events.
“Ask” or, if your question is already on the list, vote it up the list by
clicking the arrow on the left.
Update: March 6
In response to recently identified Coronavirus cases in the
Houston area, JSC management is updating the
policies regarding all tours and guests on site. The safety of JSC and White
Sands Test Facility (WSTF) employees is our top concern. These policies may be
revised as the situation develops. A center leadership working group has been
formed and will meet twice a week to discuss this dynamic and evolving
situation. We are taking these steps as
precautions to ensure our workforce is prepared to support the mission.
These changes will be effective March 7, and include:
Buildings 9 and 30, NBL and Ellington Field are limited to those who have
official business in these facilities
of Building 30 and Ellington Field, and no floor access to Building 9 and the
deck of the NBL will be allowed until further notice
Required Visitor Badge (ERVB), employee led "official visitor with
wristband" tours, Center Director, and Space Center Houston Guests are
only allowed to visit the catwalks of B9, NBL and B16 SAIL.
Everyone should be aware that Rocket Park and the Gilruth are available to the public. Employees should take the same precautions in these areas as they would at other public areas.
NASA Johnson Space Center (JSC) management is working with NASA Headquarters to
monitor and respond to the Coronavirus Disease 2019 (COVID-19) situation as it
develops. The safety of JSC and White Sands Test Facility (WSTF) employees is
our top concern. A center leadership working group has been formed and will
meet twice a week to discuss the dynamic and evolving situation; we are taking
appropriate precautions to ensure our workforce is prepared to support the
part of those precautions, JSC and WSTF employees and contractors returning
from personal travel from one of the countries included in the Centers for
Disease Control (CDC) Level 3 concern, which
currently includes China, Iran, Italy and South Korea, will not be allowed onto
NASA centers until the 14 days of observation and self-care period has expired,
and they are determined not to be infectious. Civil servants impacted by this
guidance should consult with their supervisors on telework or alternatively
using administrative leave. Contractors should consult with their supervisors. This
temporary restriction also applies to JSC and WSTF visitors who are part of official
visitor tours, tours for center director guests and friends and family tours
using Escort Required Visitor Badges (ERVBs).
and WSTF are supporting the agency-wide telework day this Friday, March 6. All
onsite personnel (civil servants and contractors) are encouraged to participate
by taking home government-furnished laptops to test the capabilities of the
Virtual Private Network (VPN), which will be utilized in the event that
teleworking becomes necessary. While participation is encouraged, the exercise
should not interfere with mission critical activities. Contractors should speak
with their management to ensure telework guidance is coordinated and approved. If
you have not previously used VPN, you should test the capability before leaving
the office. For problems connecting through VPN, contact the Helpdesk at
281-483-4800. You can also go to the Information Resources Directorate telecommuting web page, which has
As the CDC
recommends, call your healthcare professional if you
develop symptoms and have been in close contact with a person known to have
COVID-19, or if you have recently traveled from an area with widespread or ongoing
community spread of COVID-19. If you are feeling symptomatic, please do
not go to or contact the JSC clinic; you
should contact your local healthcare professional by phone and they should
provide you further guidance. The CDC website has a good list of what to look for.
Emergency Notification System (ENS) test
message will be sent on Friday. Stay tuned to jscsos.com for updates, including
the latest information, FAQs and area updates.
How to stay healthy
- Practice social distancing
- Proper hand
washing is the number one recommended practice to stay healthy in any
- Wash your hands frequently with warm water
and soap for at least 20 seconds.
- Cover your coughs and sneezes with a
tissue or by coughing and sneezing into your sleeve.
- Please stay home
if you’re sick.
- Clean and disinfect frequently
JSC and WSTF Clinics
NASA HR website: Click on the right
arrow next to the Brené Brown article to find the information